After celebrating its first 25 years of activity, the Gen-Art wants to continue to strengthen its leadership in the field, giving their customers the best satisfaction of their needs.
In line with this understanding the customer care has increased over time and to characterize its offer, the company has a sales network that represents the meeting point between the company and the Customer, and a permanent reference for any needs.
The year 2009 represents a turning point for Gen-Art considerable as the company is restructuring, from the new headquarters under construction, also including the reorganization of business processes and research of new technologies especially in the field of logistics.
To cope with this radical restructuring and in order to continue to grow and strengthen its leadership, direction, for 2009, intends to channel its efforts towards finding more and more:
- Technological innovation
- reorganizati
Technological innovation, understood as being in step with the times is reflected in research into new technologies and new organizational methods and in a continuous and fast, able to provide information necessary for effective job planning.
For this reason the company is exploring new technologies, especially in the field of logistics.
Gen-Art, while paying attention to market trends and look for greater efficiency, therefore, continues to invest resources in new structures and new technologies and believe in continuous improvement of their work, in addition to the continuous research of new products.
This is to ensure increased flexibility to quickly perceive changes in the market but also to respond promptly to a question increasingly demanding and complex.
But the search for new technologies that make it more complex business activity requires a reorganization through the introduction of new management and operating procedures, in addition to increased corporate structure, meaning better definition of tasks and responsibilities each sector / department, while maintaining family values in which the management believes, and on the basis of which has always been based business management.
The emphasis on finding new solutions for the client, along the path of innovation that is being taken, allowing Gen-Art to act as a competitive, reliable and able to provide their customers the right value for money.
Alongside these main objectives, to ensure improved quality and continuously pursue the satisfaction of its customers and its employees, management is committed to:
The management believes that this policy will be shared by all staff and that the efforts in managing the Quality will be accompanied by the usual availability and active participation in the implementation of all company procedures and identification of continuous improvement in processes and products.
The adequacy of this Statement of Quality Policy and related objectives will be monitored continuously by the Directorate to align to changing business priorities.
Albano, lì 26 febbraio 2009
The management
Gen-Art Srl
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